Frequently Asked Questions
Everything you need to know about your SPORTS POINT experience.
How do I know if the sports gear will fit me correctly?
We provide a comprehensive size guide on every product page. If you are between sizes for athletic wear or footwear, we generally recommend sizing up for comfort during high-intensity activities.
What is your return policy for equipment and apparel?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, certain items like swimwear and compression gear cannot be returned once the seal is broken.
How long does shipping take for heavy gym equipment?
Standard shipping takes 3-5 business days. For oversized items like treadmills or weight benches, we use specialized freight carriers, and delivery typically takes 7-10 business days.
Are the brand-name products on SPORTS POINT authentic?
Absolutely. SPORTS POINT is an authorized retailer for all brands we carry. Every product is sourced directly from the manufacturers to guarantee 100% authenticity and full warranty coverage.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.